Terms of Service
Last updated: January 1, 2026
1. Acceptance of Terms
By accessing or using the Postbox Express website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
2. Services Description
Postbox Express provides courier and logistics services including package delivery, freight shipping, warehousing, and supply chain solutions. The specific terms of each service are outlined in your service agreement and shipping documentation.
3. User Obligations
You agree to provide accurate and complete information when using our services, including correct shipping addresses, contact details, and package contents. You are responsible for ensuring your shipments comply with all applicable laws and regulations.
4. Prohibited Items
The following items are strictly prohibited from shipment: hazardous materials, explosives, flammable liquids, firearms, illegal substances, perishable goods without proper packaging, and any items whose shipment would violate applicable laws. We reserve the right to inspect shipments and refuse service for prohibited items.
5. Liability and Claims
Our liability for loss, damage, or delay is limited as specified in your service agreement. Claims must be submitted within the specified timeframes. We are not liable for circumstances beyond our reasonable control, including natural disasters, weather events, or regulatory actions.
6. Payment Terms
Payment is due at the time of shipment unless otherwise agreed in writing. All prices are exclusive of applicable taxes and duties. Late payments may incur additional charges. We reserve the right to hold shipments for unpaid balances.
7. Modifications
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after any modifications constitutes acceptance of the updated terms.
8. Contact
For questions about these Terms of Service, contact us at legal@postboxexpress.com.
